Frequently Asked Questions

No. Vivana Source is a food supplement, not a medicine. It is not intended to diagnose, treat, cure or prevent any disease or medical condition.

Take one capsule daily with a full glass of water, ideally with a meal. Do not exceed the recommended daily dose of one capsule per day.

Fill in your name and phone number in the order form on the homepage. Our customer team will call you to confirm the order details and arrange delivery at a convenient time. You pay cash or card directly to the courier upon delivery. No prepayment or online card details are required.

Orders confirmed before 14:00 on a working day are typically dispatched the same day and delivered within 1-2 working days to mainland UK addresses. Remote areas may take an additional day.

The courier will attempt redelivery. You may also receive a card with a contact number to rearrange. If you need to cancel before dispatch, simply call us - cancellation before dispatch is always free of charge.

Yes. You have 14 calendar days from the date of delivery to return an unopened product. Please note that opened packaging cannot be returned for hygiene reasons applicable to food supplements. Contact us by email or phone to start the process. See our Refund Policy for full details.

If you are pregnant, breastfeeding, taking prescription medication, or have any diagnosed health condition, please consult a qualified healthcare professional before taking any new food supplement.

Vivana Source is produced in EU-standard facilities operating under GMP (Good Manufacturing Practice) quality standards. The product complies with EU food supplement regulations.

Each bottle of Vivana Source contains 90 capsules, providing a 90-day supply at the recommended dose of one capsule per day.

Yes. The capsule shell is made from HPMC (hydroxypropyl methylcellulose), which is suitable for vegetarians. The product is also free from gluten, lactose and artificial preservatives.